Terms and Conditions

Effective Date: 11/06/2024

Welcome to Need That Idea (“we,” “us,” “our”). By accessing or using our website https://needthatidea.co.uk/ (the “Site”) and purchasing our products, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, you must not use our Site or services.

1. Use of the Site

Eligibility

You must be at least 18 years old to use our Site and purchase products from us. By using the Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

Account Registration

To access certain features of the Site, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

2. Products and Orders

Product Descriptions

We strive to ensure that the information on our Site is accurate and up-to-date. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice. We will not be liable to you or any third party for any modification, price change, or discontinuation of products.

Order Acceptance

We reserve the right to refuse or cancel any order at our sole discretion. If we cancel an order, we will attempt to notify you using the email address or other contact information provided at the time the order was made.

3. Payment and Billing

Payment Methods

We accept various payment methods as specified on our Site. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the payment information you provide is accurate and complete.

Billing

You agree to pay all charges incurred by you or on your behalf through the Site, at the prices in effect when such charges are incurred. You are responsible for any taxes applicable to your transactions.

4. Shipping and Delivery

Shipping

We will arrange for the shipment of products to you. Please refer to our Shipping Policy for specific details. You are responsible for paying all shipping and handling charges specified during the ordering process.

Delivery

Delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

5. Returns and Refunds

Please refer to our Returns and Refund Policy for detailed information on how to return products and request refunds.

6. Intellectual Property

Ownership

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Need That Idea or its content suppliers and is protected by intellectual property laws.

Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content on the Site without our prior written consent.

7. Limitation of Liability

Disclaimer of Warranties

The Site and all products and services provided through it are provided “as is” and “as available” without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation of Liability

In no event shall Need That Idea, its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from your use of the Site or purchase of products shall not exceed the amount paid by you to us for the applicable product.

8. Indemnification

You agree to indemnify, defend, and hold harmless Need That Idea and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

9. Governing Law and Dispute Resolution

Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. This means that the laws of England and Wales will apply to any disputes or claims you may have against us, regardless of where you are located.

Dispute Resolution

Informal Resolution

We aim to resolve any concerns or disputes you may have quickly and to your satisfaction. If you have any issues, please contact our customer service team at customerservice@needthatidea.co.uk. We will work with you to resolve the issue informally.

Binding Arbitration

If a dispute cannot be resolved informally, you and Need That Idea agree to resolve any claims, disputes, or controversies (excluding claims for injunctive or other equitable relief) arising out of or relating to these Terms through binding arbitration. This agreement to arbitrate is intended to be broadly interpreted.

  • Arbitration Rules: The arbitration will be conducted by the London Court of International Arbitration (LCIA) under its rules and procedures, as amended by these Terms.
  • Arbitration Location: Unless you and Need That Idea agree otherwise, the arbitration will be conducted in London, United Kingdom.
  • Arbitration Fees: Each party will be responsible for paying any LCIA filing, administrative, and arbitrator fees in accordance with LCIA rules.
  • Arbitrator’s Authority: The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement to arbitrate, including any claim that all or any part of this agreement to arbitrate is void or voidable.
  • Decision: The arbitrator’s decision will be binding and may be entered as a judgment in any court of competent jurisdiction.
  • Class Actions: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this specific provision is found to be unenforceable, then the entirety of this arbitration clause shall be null and void.

Exceptions to Arbitration

Despite the above, either party may bring an individual action in small claims court if the claim is within the jurisdiction of that court. Additionally, we both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

customerservice@needthatidea.co.uk

Thank you for choosing Need That Idea. We value your business and are committed to providing you with excellent products and services.